Privacy Policy

Last Updated: September 2026

Sudarshan Heart Clinic respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you use our website, request an appointment, submit an enquiry or otherwise communicate with us, and how that information may be used.

This policy is intended to reflect applicable Indian privacy requirements, including the principles of the Digital Personal Data Protection Act, 2023, as its provisions are brought into force.

1. Information We May Collect

When you interact with our website, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Appointment preferences
  • Information submitted through enquiry or appointment forms
  • Details you voluntarily provide regarding a cardiac concern
  • Basic technical information such as browser, device and website usage data

Please avoid submitting detailed medical records or highly confidential health information through general website enquiry forms unless specifically requested.

2. How We Use Your Information

Information collected through the website may be used to:

  • Respond to appointment requests and enquiries
  • Contact you regarding your consultation
  • Provide information about services offered at Sudarshan Heart Clinic
  • Assist with patient communication and follow-up
  • Improve website functionality and user experience
  • Maintain website security
  • Meet applicable legal or regulatory requirements

Personal information is not used for unrelated purposes without an appropriate basis or consent.

3. Appointment & Medical Information

Submitting an appointment request through this website does not by itself create a doctor-patient relationship or constitute medical advice.

Any health information subsequently provided as part of consultation or treatment may form part of the patient’s clinical record and will be handled according to applicable medical, confidentiality and legal requirements.

4. Sharing of Information

We do not sell personal information.

Information may be shared only where reasonably required with:

  • Authorised clinic staff
  • Healthcare professionals involved in your care
  • Service providers supporting website, communication or appointment systems
  • Authorities where disclosure is required by law

Where third-party providers are used, reasonable steps are taken to limit access to information necessary for the relevant purpose.

5. Cookies & Website Analytics

The website may use cookies or similar technologies to understand website usage, improve performance and provide a better browsing experience.

You may control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Data Security

Reasonable administrative and technical measures are used to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure.

7. Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required under applicable law or healthcare record-keeping requirements.

8. Your Privacy Requests

Where applicable, you may contact us regarding access, correction, updating or deletion of personal information provided through the website, subject to legal and medical record-retention requirements.

The DPDP Act provides for rights including access to information, correction and erasure, and grievance redressal as the relevant provisions become applicable.

9. Third-Party Links

Our website may contain links to external websites or platforms such as Google, YouTube, Instagram or Facebook. Their privacy practices are governed by their own policies, and Sudarshan Heart Clinic is not responsible for how those external platforms process information.

10. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our website, services or applicable requirements. The latest version will be published on this page with the updated date.

11. Contact Us

For questions regarding this Privacy Policy or information submitted through our website, please contact:

Sudarshan Heart Clinic
17-A, Circular Road
Amritsar, Punjab, India

Phone: 0183-4039649
Mobile: +91 96460 76888

Email: sudharshanheartclinic@gmail.com